Kelly Phillips

Kelly Phillips is the co-founder and Hospitality Director of Destination Unknown Restaurants, which is known across Washington, DC for Espita, Ghostburger, Taqueria Las Gemelas, and Destino.

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Why I Believe Employees, Not Customers, Should Come First

May 17, 2022 5 min read Small Business

Typical business advice says the customer should always come first, but Kelly Phillips has found that putting her employees first leads to better customer experiences and a stronger business. Here’s exactly how she’s done that, and the impact it’s had.

Kelly Phillips, Co-Founder of Destination Unknown Restaurants

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Why I Believe Employees, Not Customers, Should Come First

Join 140,000+ small businesses like yours that use Buffer to build their brand on social media every month

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