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Kelly Phillips

Kelly Phillips

Kelly Phillips is the co-founder and Hospitality Director of Destination Unknown Restaurants, which is known across Washington, DC for Espita, Ghostburger, Taqueria Las Gemelas, and Destino.

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Small BusinessMay 17, 2022
Why I Believe Employees, Not Customers, Should Come First

Typical business advice says the customer should always come first, but Kelly Phillips has found that putting her employees first leads to better customer experiences and a stronger business. Here’s exactly how she’s done that, and the impact it’s had.