Open metrics

A transparent company since 2010

Since 2013, we’ve been open with Buffer’s finances and our team’s salaries, among many other metrics. We share openly because we believe in the power of transparency to build trust, hold us accountable to a high standard, and push our industry forward.

This is a dashboard for anyone to see how we’re building Buffer.

MAUMonthly Active Users
191,726
MRRMonthly Recurring Revenue
$1.9M
ARPUAverage Revenue Per User
$28.06
ARRAnnual Recurring Revenue
$22.6M
CEO Salary
$302,760
Average Salary
$162,790

Random employee salaries

DarcyCustomer Advocate Manager
$139,030
EduardoSoftware Engineer
$164,218
KellyCustomer Advocate
$133,120
AlicjaProduct Designer
$156,939
PhilSoftware Engineer
$204,544
MartínSoftware Engineer
$164,218
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First response within 2 hours in the last 90 days
Customer satisfaction in the last 90 days
Customer emails solved in the last quarter

Our Team Built 17 Improvements to Buffer This Week, Here’s The Recap

Great experiences rarely come from one big moment. They’re built through hundreds of small details that add up over time. That idea guided how we spent some time this year focusing on customer experience at Buffer. Customer Experience Week was our first dedicated, cross-functional sprint centered entirely on how Buffer feels to use. We took advantage of the natural slowdown at the end of the year to form small teams, each focused on one improvement they believed they could meaningfully ship in