
Our Team Built 17 Improvements to Buffer This Week, Here’s The Recap
Great experiences rarely come from one big moment. They’re built through hundreds of small details that add up over time. That idea guided how we spent some time this year focusing on customer experience at Buffer. Customer Experience Week was our first dedicated, cross-functional sprint centered entirely on how Buffer feels to use. We took advantage of the natural slowdown at the end of the year to form small teams, each focused on one improvement they believed they could meaningfully ship in


























