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Metrics

On this page, anyone can see Buffer’s open revenue metrics, customer metrics, and marketing metrics.

Revenue Metrics

    ARRAnnual Recurring Revenue
    $18.59M
    MRRMonthly Recurring Revenue
    $1.55M
    MRR MovementsMonthly Recurring Revenue Movements

    Customer Metrics

    • Paid Monthly Active Users (MAU)
    • Free Monthly Active Users (MAU)
    Customers
    56,042
    ARPUAverage Revenue Per User
    $27.64
    LTVCustomer Lifetime Value
    $523.48
    Customer ChurnCustomer Churn Rate
    4.98%
    MAUMonthly Active Users
    153,478

    Customer Support Metrics

    Customer Experience

    -

    First response within 2 hours in the last 90 days

    -

    Customer satisfaction in the last 90 days

    -

    Customer emails solved in the last quarter

    Marketing Metrics

    • Library
    • Resources
    Blog Visits
    Buffer.com Visits
    Signups
    Trial Starts

    See even more transparency from Buffer

    Go to Buffer’s Open Hub