Community

Don't post and ghost 👻

Want to grow? Reply to your comments.

Start replying now

No comment left behind

Stay on top of every conversation so nothing slips through the cracks.

Buffer Community comments filter and sorting menu with options for newest and oldest sorting and date range filters.

Filters & sorting

See unanswered, newest, or oldest comments at a glance.

Notification stack with a notification from Buffer with a new comment.

Notifications

Get alerted the moment someone comments.

Buffer Community comments channels list with notifications for Threads, Instagram, Bluesky, LinkedIn, and other platforms.

Cross-platform support

Manage Threads, LinkedIn, Bluesky, Facebook, Instagram, and X all in one place.

Buffer Community comment reply screen with create post from my reply option.

From replies to content gold

Create post from reply

Instantly give a reply its own spotlight.

Comment insightsComing soon!

Uncover themes and ideas from your replies for fresh inspiration.

Focused space, better flow

Calm workspace

A dedicated space for conversations, free from distractions.

Reply your way

Respond directly in Buffer or natively on each platform.

Web & mobile

Keep the conversation flowing at your desk or on the go.

Comment feed with comments by social media channel, saved replies, and AI replies.
Buffer Community screen with comments by social media channel, comment sorting and filters, and comment score metrics.
Buffer comment score with response rate, response speed, and consistency metrics.Buffer saved replies to quickly insert common replies to comments.Buffer AI replies with rephrase, shorten, and expand options.

Stay real, reply faster

Show up with speed and sincerity. Community makes it easy to keep conversations flowing without sounding robotic.

Comment score

Track your consistency, speed, and engagement habits.

Saved replies

Reply faster while keeping your tone authentic.

AI replies

Smart suggestions that learn your style and sound like you.

Made for creators, not call centers

Tools that fit your journey, whether you’re just starting out or growing fast.

Free to use

Unlike pricey social inbox tools, Buffer is available to all creators.

Flexible philosophy

Use AI or keep it fully human, manage one channel or many.

Built for individuals

Designed for creators, not customer support teams.

FAQs

What is Buffer’s Community feature?

Community is Buffer’s new calm, focused space for managing your comments across Threads, LinkedIn, Bluesky, Facebook, Instagram, and X. Instead of juggling multiple apps or getting lost in distracting feeds, you can reply, track, and grow all in one place.

How does Community help me grow on social media?

Every comment is an opportunity to connect. Community helps you:

  • Stay on top of every reply with notifications and filters
  • Build relationships instead of just firing off quick responses
  • Spot engaging replies and turn them into new content
  • Identify what resonates most with your audience to shape future posts

Which platforms does Community support?

You can manage comments from Threads, LinkedIn, Bluesky, Facebook, Instagram, and X. More platforms may be added over time.

What makes Community different from a social inbox?

Most social inboxes are built for support teams or large brands. Community is built for creators and small businesses who want to engage without distractions. It’s a lightweight, free alternative that turns engagement into growth instead of just handling customer service tickets.

Do I have to reply inside Buffer?

No. Community is flexible to your workflow. You can reply directly inside Buffer or click through to reply natively on Threads, LinkedIn, Instagram, Facebook, or Bluesky.

Is Community free?

Yes. Community is included with every Buffer plan, at no extra cost.

How is Community different from Buffer’s publishing tools?

Publishing helps you plan and schedule your posts. Community helps you follow through by replying to the comments those posts generate. Together, they close the loop between creating content and building relationships.

Can I use Community on mobile?

Yes. Community works on both web and mobile, so you can stay engaged whether you’re at your desk or on the go.

What is Comment Score?

Comment Score is a built-in feature that tracks your response rate, speed, and consistency. It helps you stay motivated to reply quickly and keep building strong engagement habits.

Does Community include AI features?

Yes. You can use AI to generate draft replies in your voice, get insights into which comments are most engaging, and spot patterns in what your audience responds to.

Who should use Community?

Community is perfect for creators, side projects, and small businesses that want to:

  • Keep up with comments without getting overwhelmed
  • Build meaningful connections with their audience
  • Turn everyday interactions into content ideas and growth