Hailley Griffis

Hailley is the Head of Communications and Content at Buffer and Co-Creator of MakeWorkWork.

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A collection of 104 posts by Hailley Griffis - Page 2

CommunicationsJan 26, 2023
Why it Looks Like Spam Emails are Coming From Buffermail

A few months ago it was brought to our attention that spam emails containing inappropriate content are being sent out and that it appears they are coming from a Buffer-owned domain (buffermail.com). The emails are not coming from Buffer or from buffermail. In this post, we’ll do our best to explain what has been happening so far for anyone who has been impacted. To start, many individuals are receiving emails with suspicious headlines like “Hello, email id” or “package waiting.” Those emails a

FlowNov 1, 2022
Why Small Business Owners Need Support Systems, With Examples From 6 Small Business Owners

In Small Business, Big Lessons, season two, episode six, we detail how the owners of Harlow, SparkToro, Made With Local, Zingerman’s, Destination Unknown Restaurants and Paynter Jackets approach getting support as small business owners.

OpenOct 13, 2022
How We Set Communications Expectations As A Fully Remote Team

As an entirely remote team of more than 80 people, how we communicate is critical to how we operate as a company, collaborate, and build a solid remote culture. As they say, clear is kind. So we aim to be clear in our communication with each other across the team, and clear as a company what those expectations for communication best practices are so everyone can be aligned. We didn't always have communications expectations written down. When I joined Buffer in 2016, it was something I learned t

FlowOct 11, 2022
Introducing Season 2 of Small Business, Big Lessons — a Buffer Original Series

We encounter a lot of incredible small businesses regularly at Buffer. Last year, we had the chance to highlight eight of them in season one of a new Buffer original series — Small Business, Big Lessons. We’re happy to share that the series is back! So start listening to Small Business, Big Lessons Season 2 wherever you get your podcasts. We’ll release a new episode every Tuesday for the next six weeks. Listen to Small Business, Big Lessons: Season 2 In this series, we’re bringing you busines

OpenSep 28, 2022
I Took 7 Weeks Off Work After Hiring 3 New Teammates, Here’s Why It Worked Out

After hiring three new teammates I took an extended period off of work on sabbatical. This time ended up being really positive for my team, here's why and how I set everyone up for support while I was out.

OpenJun 23, 2022
Work Blueprints: What They Are and How We Use Them at Buffer

Do you ever wish there was a shortcut to better understanding everyone you worked with? I definite have. At Buffer, we've had assorted documents to communicate work preferences over the years. Some folks have kicked off specific documents called operating manuals or leadership blueprints. Still, we've never had anything centralized or standardized, which can be a superpower for this type of internal communication and collaboration, especially as a fully remote team. Earlier this year, we decid

OpenMar 15, 2022
2022 Pay Analysis: Our Unadjusted Gender Pay Gap is Below 1%

This is Buffer's 2022 pay analysis, a look at our annual progress towards closing the unadjusted gender pay gap at Buffer.

OpenFeb 26, 2022
Unauthorized access to some Buffer accounts has been resolved, here’s what happened

On February 26th, our team became aware that access was obtained to a number of Buffer accounts and those accounts were used to spread support for Russia’s invasion of Ukraine. The accounts affected did not have two factor authentication (2FA) enabled, indicating that this was likely related to reused passwords as there continues to be no indication of a breach to Buffer. In total, 1,552 accounts were accessed, and of those, 618 accounts posted unauthorized content for a total of 766 unauthoriz

FlowJan 25, 2022
10 Small Businesses on How They’re Doing Marketing Differently in 2022

The start of a new year is a great time to reassess your marketing strategy. To help you try some new strategies, we talked to 10 small business owners to learn how they’re doing marketing differently in 2022.

Social Media Content Ideas for Every Official (and Non-Official) Holiday of 2022

We’ve outlined a calendar of all of the official (and slightly less official) holidays in 2022 to serve as a blueprint for your content, plus fun social media post ideas to jumpstart your brainstorm.

Small BusinessDec 20, 2021
21 Small Business Brands We Love

A list of 21 small businesses that have really impressed us this year.

FlowDec 15, 2021
How to Hire a Social Media Manager: Our Exact Process and Job Description

I’ve recently been going through the process of hiring a new social media manager for Buffer so I wanted to share what I’ve learned so far to help anyone else who wants to bring on a social media manager for their team.

Small BusinessDec 8, 2021
How Small Business Owners Can Find Balance in an Always-on World

If you’re seeking a bit more balance while simultaneously wanting to continue growing your business, this article is for you.

Buffer NewsNov 18, 2021
New: Access Dropbox, Google Drive, and One Drive From Right Within Buffer

Now, with just a few clicks, you can import content directly into Buffer from Dropbox, Google Drive, and One Drive. Alongside our recent Canva integration — it has become easier than ever to create and publish social media posts without having to leave Buffer.

LinkedInNov 18, 2021
Grow Your Influence, Build Your Brand: 4 Powerful Ways to Use LinkedIn

While you can gain plenty of traction simply by posting now and then, there are tools you may not know about that can improve your impact. Read on for a few new ways to start using LinkedIn today—along with examples of how a few entrepreneurs have put them to use.

4 Tips for Consistently Generating High-Quality Social Media Content for Your Small Business

There are a lot of great ways to come up with content ideas that don’t require an entire social team. Here are a few ideas that I’ve seen work over the years.

OpenMar 24, 2021
2021 Pay Analysis: How We’ve Lowered Our Gender Pay Gap From 15% to 5.5%

Here are all of our numbers from our 2021 pay analysis, along with more on the positive impact that transparency has had on the gender pay gap for us.

OpenJul 2, 2020
Why Transparent Email Stopped Working For Us and What We Do Instead

We used to have a system called "transparent email" for all internal communication at Buffer. That stopped working for us, here's what we do now.

OpenApr 10, 2020
Pay Analysis Update: Examining Equal Pay at Buffer in 2020

Editor’s Note: Thanks for checking out this post! We’ve released our updated 2021 pay analysis here. You can’t improve something if you don’t know that it needs to be improved. That was very true for us four years ago when we first started looking into equal pay at Buffer. We have long used a salary formula to determine all of our salaries – the same role in the same part of the world receives the same salary. That m

OpenMar 17, 2020
Asynchronous Communication and Why It Matters For Remote Work

One remote work best practice that we live by at Buffer is asynchronous communication. This concept simply means that work doesn’t happen at the same time for everyone. Communication and collaboration are complex issues, especially for remote workers – in our last three years of State of Remote Work reports they have been in the top three struggles for remote workers. Ensuring good asynchronous communication practices is one of the ways that we address this struggle at Buffer. Asynchronous com

OpenFeb 11, 2020
This Is Why Remote Workers Want To Keep Working Remotely

We just released our annual State of Remote Work report, and one of the most consistent responses is that when we ask remote workers if they’d like to work remotely (at least some of the time) for the rest of their careers, 98 percent of them said yes. A further 97 percent of people said they would also recommend remote work to others. So what is it about remote work that makes people want to do it for the rest of their careers and recommend it so stron

PinterestDec 20, 2019
How Brands Can Leverage Pinterest To Make Sales

Did you know: Pinterest is such a key part of the buying journey for its users that over 90 percent of weekly active Pinners use Pinterest to make purchasing decisions. Talk about buying power! Not only are Pinterest users making purchase decisions on the platform, 83 percent say they are making purchases specifically based on the content they’ve seen from brands on Pinterest. Pinterest is no longer simply a place to save ideas and build dream boards. Instead, Pinterest has turned into the w

OpenDec 12, 2019
Our Most Requested Books of 2019: 20 Books the Buffer Team Loved This Year

As 2019 comes to a close, there are a lot of fun, interesting, and important numbers for us to look back on at Buffer. One of my favorites is looking at the number of books we’ve read as a team – 1,541 books this year! One of the coolest perks we have at Buffer team is that all team members (and their family members!) get a free Kindle and all the Kindle books they want to read—any book, anytime, no questions asked. It’s always interesting to see which books are most popular on the team. We ha

Self-ImprovementSep 9, 2019
The 5 Types of Lists That Can Push Your Career Forward

I am the kind of person who really thrives on lists. On the blog, we’ve written about lists as both a key element of a daily success routine as well as a vehicle for accounting for your productivity each day . Personally, I make lists of tasks every day in Todoist, and I also keep an ongoing list of my goals. There’s one group of lists I make in particular that I classify as “career lists.” There are fi