Hailley Griffis

Hailley Griffis

Hailley is the Head of Communications and Content at Buffer and Co-Creator of MakeWorkWork.

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A collection of 101 posts

OpenFeb 1, 2024
Why I’ve Stayed at Buffer for 8 Years, an Open Reflection

When I tell people how long I’ve been at Buffer — eight years today — people generally have a lot of questions. But one of the most common is, “Why have you stayed so long?” Eight years is an unusually long time to be at one company in tech. It’s also an unusually long time among most of my friend group except those who work in more traditional jobs, say in teaching or in government. So why have I stayed? My short answer is usually the same — it’s the people and the product. I truly enjoy wor

Small BusinessNov 27, 2023
How This Founder Built a $5 Million Product Business With No Experience in Product Development

Lisa Lane shares the investments and lessons that have helped her successfully grow a product business, even without experience.

OpenNov 9, 2023
Buffer is Remote but not Async-First, Here's Why

With so many years of being remote, we’ve experimented with communication a lot. One conversation that often comes up for remote companies is asynchronous (async) communication. Async just means that a discussion happens when it is convenient for participants. For example, if I record a Loom video for a teammate in another time zone, they can watch it when they’re online — this is async communication at its best. Some remote companies are async first. A few are even fully async with no live ca

Small BusinessNov 7, 2023
How This Freelancer Made $300,000 in One Year—And Why She Chose to Scale Back

🖤At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover how

11 Ways the Buffer Team and Community are Using Tags

There are few things that spark as much joy as being able to organize anything and everything by color. It’s an easy and visual way to lay things out, and in the world of content and social media, staying organized is one of the best ways to keep on top of planning. That’s one of many reasons that so many of us at Buffer were looking forward to adding tags to our Buffer posts. These handy, color-coordinated tags are like a breath of fresh air for anyone looking to add some visual organization to

Small BusinessOct 25, 2023
From $400 to $180,000: How This Founder Bootstrapped a Six-Figure Business

🖤At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover how

Open BooksOct 12, 2023
Here’s Exactly How This Founder Spent $17,000 to Get Her Tea Business Off the Ground

🖤At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover how

Open BooksOct 2, 2023
How This Business Went From Losing $20,000 to Earning $1 Million in Just Two Years

🖤At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover how

Z - PopularSep 29, 2023
How to Send Better Email: 7 Ways To Level Up Your Email Skills Today

Like many others, I read and reply to hundreds of emails every week and I have for years. And as with anything — some emails are so much better than others. Some emails truly stand out because the person took time to research, or they shared their request quickly. There are a lot of things that can take an email from good to great, and in this post, we’re going to get into them. What’s in this post: * The best tools for email * What to say instead of “Let me know if you have any questions” a

22 Side Projects From the Buffer Team

At Buffer, we’ve long had teammates who have side projects in addition to working at Buffer. It’s pretty common for our team to run their own blog, we have several published authors on the team, and many of our engineers run apps that have nothing to do with their regular work. Though some companies prefer that anyone on their team not have side projects and actively discourage it, that has never been our way at Buffer. In fact, working at Buffer means you get a free Buffer account, making it e

Small BusinessSep 19, 2023
Open Books: The Therapist Turned Coach Who’s Projecting $300,000 This Year

Meet Megan Halek, whose business is on track to reach $300,000 this year. Read all about it in Open Books, Buffer's series of small business owners giving us a peek inside their books.

FlowSep 7, 2023
How This Business Owner Went from Earning $250 a Month to Owning a Six-Figure Company

♥️At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well. Join us as we explore the highs, lows, and hard-won financial lessons that have paved their paths, and discover ho

Aug 29, 2023
How Buffer’s Content Team Collaborates + Our Content Calendar Template

The world of social media and content marketing is a fast-moving space. Any individuals or teams working in those worlds know how essential it is to have the right tools in place to make everyday work flow more smoothly. At Buffer, not only are we writing and publishing blog and social media posts every day, we’re also a fully remote and distributed company. For our Content team, in particular, we’re four people spread out across three timezones. The nature of our overlap and flexible work sche

OpenJun 9, 2023
The Content Writer Role at Buffer: What We Looked For In Applications

Here are six reasons we didn't move some Content Writer applications forward and more about our application process.

OpenMay 19, 2023
How Are Leaders Experiencing Remote Work?

We’ve been writing and publishing Buffer’s State of Remote Work report for six years now, and we’ve learned a lot about the trends, benefits, and struggles of remote workers along the way. This year, after releasing the report, we had several people comment that they wondered what the results would be like for only people who are managers — and it’s a good question! We weren’t clear enough when publishing the report that the State of Remote Work already includes people managers and remote work

Capture, Categorize, Create: A System for Capturing Your Ideas and Using Them To Create Content

We’re in an era where if you are trying to create a personal brand online or share your work, you do that by creating content — and creating content is a fantastic way to build your brand, make new connections, and level up your knowledge. When you add it all up, though, it can be a lot of content to create, even with the right tools in place. If you don’t have the right systems, it can be easy to fall off the content creation tracks. I’ve dealt with this myself at Buffer — I work at a company

OpenApr 24, 2023
An update on Twitter's API changes and Buffer

Twitter has made a number of changes to their API and access tiers over the last few weeks. However, these changes will not impact Buffer users. Your Buffer account and Twitter channel connections will continue working as usual. We have a longstanding, enterprise relationship with Twitter built over the last 12 years and have worked directly with their team on the path forward. We are committed to continuing to offer Buffer for free as well as with affordable pricing options.

OpenApr 3, 2023
TikTok Might be Banned in the U.S.: What It Means for Buffer and How Marketers Can Prepare

Here we go again. If you work in social media, it’s nothing new to adapt and change your strategy based on the ever-changing algorithms and the rise and fall of social networks. (Who else was on Vine? 🙋🏻‍♀️) But, of course, we wish you didn’t have to. The latest wave for social media marketers and creators is that TikTok might be banned in the U.S. The short-form video app has become one of the most widely-used social media platforms and is credited with impacting trends and cultural shifts.

Small BusinessMar 23, 2023
What’s in a Brand? A Step-by-Step Guide for Companies at Every Size

These days, the strongest brands out there have a clear “why.” During every interaction with a business, customers are clear on why it exists, why it stands out, and why they should buy from it. Here’s a step-by-step process that companies of any size can use to create a standout, memorable brand.

OpenFeb 23, 2023
Key Insights from The 2023 State of Remote Work

For the last six years, we’ve published the State of Remote Work report. We use this report to do a deep dive into the experience of remote workers around the world, their work structure, their struggles, and their career growth and pay. This year, we had 3,000 remote workers respond to the State of Remote Work to help provide insights. In this post, we’ll cover the top seven insights from the 2023 State of Remote Work. We’ll take a deeper look at some of the trends that currently exist in the

#no-ctaJan 26, 2023
Why it Looks Like Spam Emails are Coming From Buffermail

A few months ago it was brought to our attention that spam emails containing inappropriate content are being sent out and that it appears they are coming from a Buffer-owned domain (buffermail.com). The emails are not coming from Buffer or from buffermail. In this post, we’ll do our best to explain what has been happening so far for anyone who has been impacted. To start, many individuals are receiving emails with suspicious headlines like “Hello, email id” or “package waiting.” Those emails a

Why and How We Close Buffer For The Last Week Of The Year

Every year since 2016 we've closed Buffer for a week at the end of the year. It’s like a reset, except across the whole company.

FlowNov 1, 2022
Why Small Business Owners Need Support Systems, With Examples From 6 Small Business Owners

In Small Business, Big Lessons, season two, episode six, we detail how the owners of Harlow, SparkToro, Made With Local, Zingerman’s, Destination Unknown Restaurants and Paynter Jackets approach getting support as small business owners.

OpenOct 13, 2022
How We Set Communications Expectations As A Fully Remote Team

As an entirely remote team of more than 80 people, how we communicate is critical to how we operate as a company, collaborate, and build a solid remote culture. As they say, clear is kind. So we aim to be clear in our communication with each other across the team, and clear as a company what those expectations for communication best practices are so everyone can be aligned. We didn't always have communications expectations written down. When I joined Buffer in 2016, it was something I learned t