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A collection of 2,607 blog posts
When you’re finding amazing content to share on social media—the kind of thing that grabs attention and gets people to click, share, and comment—one of the most valuable, most original places to turn is your own blog and the content you personally create. So the questions become: How to create amazing content, how to put together blogposts strategically and efficiently, and how to get your content out to the masses. Writing tips are a good place to start. And to supplement the words you use to
When I first joined Buffer team, many hours a day were spent solo in either Australia or Sweden. This led to an obsession of scrolling through HipChat conversations to catch up on all the things happening in other timezones. As the happiness team grew, we started having regular syncs that proved to be super helpful to stay in touch and talk about bugs and customer happiness. Now it seems like we have almost added another touchpoint of communication for each new team member that has joined the t
How do your interactions differ between the online world and the offline? Away from the computer, we may have a better feeling on how to interact with one another and build relationships. Online? It’s a bit of a different world. As a distributed team at Buffer—meaning we all work from wherever we’re happiest—our interactions together and our relationships with one another take place online. The same goes for many of the connections we make on social media. So it seems worthwhile to have a bet
For as long as we’ve run Buffer, we’ve had to send new team members some form of employment agreement. We’re currently in the middle of raising $3.5m in new funding and, as part of the due diligence in this funding round, we’ve been revisited these agreements. We’ve never felt completely comfortable about the agreements we send out, and it can often be a shock and in stark contrast to the style of the rest of our hiring process, where we try to take extra steps to show that we truly care about
Most social media experts will say that the core to Twitter greatness is: 1. Providing real value and engaging with others 2. Acting the way you would act in a real life situation 3. Never spamming 4. Building meaningful relationships These foundational concepts are hugely helpful in making Twitter really work for you. And when you’re ready to build on these foundations and scale your Twitter engagement and reach, there are some useful next-level tactics that work great, too. I’ve had a ch
We’ve talked lots on the blog about how we communicate and the tools we use to get work done as a remote team, but I thought it might be fun to give you a bit of a different view into the life of a Buffer team member. In this post, I’d like to tell you about the ways we communicate that aren’t so much about work. From GIFs in Hipchat to theme days on Sqwiggle to supportive notes on iDoneThis and even our UP apps, Buffer has a great variety of “virtual watercoolers” that keep us connected in wor
How does your audience decide what it wants to click, share, favorite, and purchase? Understanding a bit of behavioral psychology can go a long ways toward a better understanding of your audience and why they do the things they do on social media and on your website. There’s tons here for marketers to discover, and the psychology of human interaction can lead to some quick wins in the way you compose your social media updates and communicate online. I’ve collected 15 of my favorite psychologic

October and September (I’m lumping them together because I did not manage to get a Crafters report done for the month of September, so sorry!) were huge months for Buffer’s small team of Crafters. So big, in fact, that much of the “way we do things” has changed immensely over the past 60 days. It’s been incredibly exciting, and I’d love to tell you all about it. But first, let’s take a quick look at the numbers! Buffer Social analytics Traffic stats Our overall numbers have stabilized from
Twitter tips is one of our favorite topics on the blog. We love learning how to get more followers, earn more clicks, and share better content. Twitter represents a huge—and free!—opportunity for marketers to distribute content, engage with others in their industry, and promote their brand online. And we’re keen to find the absolute best way to get the most value out of Twitter. We’ve written before about Twitter tips for beginners, time-saving hacks, and advanced techniques, and for the firs
Speaker, podcaster and career coach DJ Waldow recently joined us for #bufferchat to discuss living your passion. See the full Storify recap here. What does it mean to live your passion? From DJ: * “Living your passion: Do What You Love | Love What You Do – This@ugmonk t says it all: http://instagram.com/p/rKOeUPx8k5/“ * “If you are LIVING YOUR PASSION (or know someone who is) I’d love to have you on my podcast http://socialbutterflyguy.com/passion “ Other great insights: * “Living you
I’m constantly amazed and inspired by the way that others go about experimenting, testing, and trying out new methods to get more value out of their social media marketing. Constant testing is something we love to do at Buffer. So I’m always keen to hear about new tests to try. There’s no shortage of intriguing new social media strategies. I’m excited to share 10 of the latest ones I’ve been interested to try here at Buffer. Do you think these might work for you and your social media marketin
At Buffer and many other customer-centric startups, the product, marketing, and engineering teams all listen to customer questions and answer them directly. I’ve often been floored by how much of their personal time our customers will take to help us think through challenges, suggest improvements, and share ideas. Our Uservoice page is regularly updated with votes and comments. It’s incredibly fun to watch. How all our Buffer team members work with customers has changed through the years as th

In October, Buffer announced a new funding round, launched the new Buffer for iOS 8 and iPad, and laid the groundwork to hire for many new positions! Here are our latest numbers as of the end of October: * New users: 76,973 (Total: 1,861,443 from 1,784,516: +4.3%) * Daily active users: 43,231 (up from 41,647: +3.8%) * Monthly active users: 174,121 (up from 166,511: +4.6%) * Monthly Recurring Revenue (MRR): $390,752 (ARR: $4,689,024: +6.9%) * Cash in bank: $1,004,862 (last month: $846,145)
When you’re creating useful, actionable, epic content, everyone deserves to see it. So how do you get your hard work and effort seen by the largest audience possible? We’ve considered that question often at Buffer, as we try to maximize our content so it reaches the people who need it. There are certain strategies you can put into place for spreading your content far and wide, and there are a good number of tools that can help these strategies run super smooth. Here are the tools we use (and
Author Ann Handley joined #Bufferchat to discuss ways to take your writing to the next level. Check out her latest book, “Everybody Writes” for great advice on writing and content marketing. Check out the full recap on Storify here! Is writing a habit or an art? From Ann: * “Writing is habit before an art. It’s hard to create something that’s artful without first building the muscle.” * ” ‘As the martial arts: A black belt means you’ve mastered the basics and are ready to master the art.’
Imagine taking a week off at the beach while your social media profiles hummed along without missing a beat. One of the greatest social media superpowers you hold—as an individual, a brand, or an agency—is the ability to control time. With the right tool, you can post into the future so that the next two days, two weeks, or even two months are taken care of, no matter where you happen to be. Social media automation makes it possible to save time, stay flexible, and plan your online marketing s

There are a lot of ways to have a great day at Buffer. Between our value of positivity, our awesome team, our be-your-own-boss decision maker structure and our pro-naps policy, it’s downright tough to have anything but a good day. And exactly what that day looks like is totally up to each of us. One of the biggest freedoms of our team is that we’re fully distributed around the world, so we each make our own schedule in the place that makes us happiest. That means there’s no wrong way to wor
Why do you read the updates you read? Why do you browse the products you browse? There are hidden motivations behind a lot of the actions we take online, especially so with social media. The influence of friends and family has a big impact on what we click, view, share, and like. Researchers have discovered some specifics behind why friends impact us the way they do. These insights cover the way we interact and reciprocate, the time we spend online, and the buying decisions we make. It’s fasc
You might have noticed that we’re big fans of tools at Buffer. We’ve written about tools for mobile marketing. Tools for Facebook. Tools for SEO. Of course, we make tools for social media management, so there’s a chance we could be a bit biased. But we see online tools and apps as a key part of our philosophy of working smarter, not harder. It’s also a lot of fun to find a great new tool! So when the tool-finding team at Product Hunt asked us at Buffer to curate a list of our top tools for re

“You choose to be at the single place on earth where you are the happiest and most productive, and you are not afraid to find out where that is.” This beautiful sentiment comes from the Buffer culture slidedeck , the document that defines the values behind everything we do at Buffer. One of the 10 Buffer values is to “Live smarter, not harder,” and this involves finding that single place on earth where you can be your best. A few months a

Up until recently at Buffer, we had a big problem: we were drowning in data. Buffer is a data-driven company. So many of the decisions we make hinge on data that we collect and analyze. We track and measure analytics data for all kinds of things – user behavior, how our A/B experiments are running, as well as system-generated data such as API logs. As outlined in this post by Sunil, we have built a pretty robust platform for tracking and measuring data, all powered by Amazon’s SQS and MongoDB.
Social media management can be a full-time job, and even for those who do social along with any number of other tasks, social media marketing can still take 10 or more hours every week. So what would you do if you only had 30 minutes to spend on social media? How would you prioritize your tasks so you make the absolute most of your valuable time? I tend to find pockets of time throughout the day where I wish I could be as productive as possible in windows here and there. When a 30-minute wind

You post to your Facebook page, hoping you’ve hit upon something that works. How great would it be know that the post you just published had the best chance of maximizing clicks, likes, and comments. Facebook posts especially—given the dramatic dip in reach—can feel like a mystery. How do you create the perfect Facebook post? Does the perfect Facebook post even exist? I went looking for answers and came across a heap of best practices and examples of what goes into a perfect Facebook post. Ch
If you look at our culture deck on Slideshare , you’ll quickly find that our first and likely most pronounced value is “Always choose positivity and happiness.” We have this as a very central theme in the way we work, live and how we hire here at Buffer. It’s one of the things that gives me the most fulfillment of working towards. It’s also one of the hardest and most aspirational values to live up to.