Hailley Griffis
Hailley is the Head of Communications and Content at Buffer and Co-Creator of MakeWorkWork.
A collection of 113 posts by Hailley Griffis - Page 3
One remote work best practice that we live by at Buffer is asynchronous communication. This concept simply means that work doesn’t happen at the same time for everyone. Communication and collaboration are complex issues, especially for remote workers – in our last three years of State of Remote Work reports they have been in the top three struggles for remote workers. Ensuring good asynchronous communication practices is one of the ways that we address this struggle at Buffer. Asynchronous com
We just released our annual State of Remote Work report, and one of the most consistent responses is that when we ask remote workers if they’d like to work remotely (at least some of the time) for the rest of their careers, 98 percent of them said yes. A further 97 percent of people said they would also recommend remote work to others. So what is it about remote work that makes people want to do it for the rest of their careers and recommend it so stron
1 Brand-new Buffer product What a year! Our most massive milestone this year was launching our third product to the world — Analyze! With Analyze, our customers can really dive into their social media analytics by measuring their content performance, creating custom reports, and getting recommendations for growing their reach, engagement, and sales. Check out analyze 2 New countries represented We welcomed several new folks to our team — keep scrolling to find out how many! Two of them ar
Did you know: Pinterest is such a key part of the buying journey for its users that over 90 percent of weekly active Pinners use Pinterest to make purchasing decisions. Talk about buying power! Not only are Pinterest users making purchase decisions on the platform, 83 percent say they are making purchases specifically based on the content they’ve seen from brands on Pinterest. Pinterest is no longer simply a place to save ideas and build dream boards. Instead, Pinterest has turned into the w
As 2019 comes to a close, there are a lot of fun, interesting, and important numbers for us to look back on at Buffer. One of my favorites is looking at the number of books we’ve read as a team – 1,541 books this year! One of the coolest perks we have at Buffer team is that all team members (and their family members!) get a free Kindle and all the Kindle books they want to read—any book, anytime, no questions asked. It’s always interesting to see which books are most popular on the team. We ha
I am the kind of person who really thrives on lists. On the blog, we’ve written about lists as both a key element of a daily success routine as well as a vehicle for accounting for your productivity each day . Personally, I make lists of tasks every day in Todoist, and I also keep an ongoing list of my goals. There’s one group of lists I make in particular that I classify as “career lists.” There are fi
When Buffer succeeds, we believe everyone on the team should benefit. One of the ways we make this happen is by sharing some of our profits based on our annual financial results. We haven’t always been profitable – here’s a look at our net profit numbers from the last four years: * 2015: $17K * 2016: Loss * 2017: $2.41M * 2018: $3.29M Over these last two years of profitability, we’ve put in place a profit-sharing plan for the whole team, as well as set aside a chunk of money for charitab
The concept of a career path at Buffer has changed a lot over the past seven years. We’ve gone through various phases as an organization: beginning as an early-stage startup where everyone did a bit of everything, then to a period when we decided against having managers and leaned into a flat structure , and now to a lean level of management
1 Values refresh Our company values are a blueprint for everything we do and, as so much has changed at Buffer in the past five years since we initially defined our values, we decided to take the time to refresh them in 2018. After an extensive six months of teammate interviews, nearly 200 pages of notes, 50,000+ words and five drafts, we unveiled our six updated values in April! See our updated core values 2 Hackathons During our first fully remote hackathon in July, our entire engineeri
One of our favorite year-end activities — and one of our favorite everyday cultural values — is to pause and reflect on all that we’ve seen and done at Buffer over the past twelve months. (You can check out our reflections on the past two years: 2017 and 2016 .) We’ve done the same year-in-review again for 2018 , and having gathered this data for three years in a row now, we are able t
When we give remote work advice , we tend to give it from our own perspective, which is that of a fully, 100-percent remote team. However, this way of working isn’t the norm — or even the standard. In our inaugural State of Remote Work study, we learned that most of the companies who support remote work are not fully remote; 65 percent of them have a combination of office-based employees and remote employees
Reading is to the mind what exercise is to the body. —Joseph Addison We’re a remote team that loves reading (and self-improvement ). In fact, through the first nine months of 2018, we’ve read over 1,000 books! So when International Literacy Day popped up on the calendar, we wanted to get involved. International Literacy Day, celebrated annually on September 8 ,
Remote work has been the norm at Buffer for many years now; we ditched our office in 2015 and have been hiring remote teammates since 2011. We now have over 85 teammates spread across 10 different time zones. Over the years, our team has experimented and learned tons about productivity, tools, collaborating, communicating, and disconnecting as they each relate to remote work. Here’s a full list of all of our resources on remote work. Comment below if you have a question and we haven’t written
There’s a lot written about churn. A quick google search returns several blog posts with various definitions and types of churn. That said, not a lot of what’s written is in form of code. At least not open source code. Since the definition of churn depends on the domain and company, a few companies share how they predict churn. At Buffer , we decided to spend a few weeks trying to predict when our customers are going to stop paying for a specific subscription. We called that
Hi there! This is an older post that we’ve kept around for transparency but that means that sometimes the information is no longer accurate. Head to our homepage to view our most recent posts. We love conferences, and who doesn’t? They’re a great place to connect with like-minded individuals. Over the years as the Buffer team has grown, we’ve not only been attending more conferences, but we’ve started seeing more and more Buffer speakers as well. Speaking has so many benefits for the Buffer t
Prefer to listen? Here’s the audio version of this post: Being a remote team and international company comes with a lot of things that are non-traditional, things like getting 80 people on remote all-hands meeting. We’ve talked about several aspects that are quite unique to the business side of an international company, too, like paying employees and when to give people holidays. In this post, we’re going to dive into another big part of working at and running Buffer, which is employee benefits
Prefer to listen? Here’s the audio version of this post! Disconnecting from devices is a challenge for most people. A study of Americans found they check their phones on average 80 times a day! For remote workers, it’s especially difficult if there’s no separation between work and home and your devices become your office. In fact, this is so much of a challenge that there is a law in France [https://www.npr.org
At Buffer we love working as a distributed team , but we also cherish the times we get to meet up in person . Since the early days at Buffer, retreats have been a core part of our culture and a part of why we’re able to keep working remotely as a company. In their current state, retreats at Buffer happen once a year. We set aside a budget [https://buffer.gho
Prefer to listen? Here’s the audio version of this post! All Hands, town hall, tea time — there are many names for the meeting where everyone comes together for company updates and announcements. For us, All Hands is not only an exciting time to see everyone’s smiling faces at once but also a big part of our value to default to transparency . Buffer’s All Hands meetings are a great place to openly communicate with the whole company at once. As a fully-remote c
Being a fully remote team means that we rely heavily on the tools that can help us connect and communicate with each other from anywhere in the world. One of the main tools our team uses for communication is Slack, a tool that allows us to send quick chat messages with each other either in public or private channels or direct messages. While we love and use Slack constantly, we also set firm bou
At Buffer, we value diversity and inclusion. We’ve made efforts to use diversity as a lens for refining our hiring process, writing a new code of conduct, and several other spots even going so far as to make diversity everyone’s job. Conferences, and especially tech conferences, are an area where there is often still a noticeable lack of diversity in presenters. To combat this, there are several incredible lists of female and minority speakers circling around hoping to present conference organi
Editor’s Note: Thanks for checking out this post! We’ve released our updated 2021 pay analysis here. At Buffer, we’ve always marched to the beat of our own drum when it comes to how we pay our team. We make our salaries transparent to the whole world. We calculate all salaries with a fully transparent (and publicly available) formula. And we’ve been proud to be part of the Equal Pay Day conversation for the past two years, by sharing our full data in a transparent pay analysis. For Equal Pay D
We’re a fully remote team and have been since our start. We’ve also known the importance of meeting in person since the team started growing. For that reason, we never go too long without finding a way to get Buffer teammates together. There’s just something about meeting in person that you can’t replace with video chats. (Maybe with VR one day!) To make meeting in person possible, we set aside a budget every year to send the whole Buffer te
We aspire to live by our values at Buffer. This means turning our values into behaviors that positively impact how we treat each other, how we interact with others, and how we see the world. Even still, having values isn’t enough. Especially if we want to create the inclusive organization that we’re striving to become. So to complement our values, we’