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Blog - Page 52

A collection of 2,472 blog posts

OpenSep 19, 2016
From Maker to Manager: The Most Challenging and Rewarding Transition of My 5-Year Startup Journey

January 3, 2011, was my first day at Buffer as sort of the social media intern. The introductory task that Joel and I came up with was fairly simple: Spend 30 minutes a day on Buffer’s Twitter account and help it grow . We had about 78 followers at the time, and the 100 follower mark was in sight. I had just turned 20 years old, was halfway through my second year in college and I was ready—for anything really. It di

News and TrendsSep 19, 2016
Longer Tweets Are Here: All You Need to Know About Twitter’s 140 Character Update

Twitter has just made a big change to the way tweets work. From today, Twitter is cutting back on what types of content will use up its 140-character limit. Now, @names in replies, media attachments (like photos, GIFs, videos, and polls) and quoted Tweets will no longer be counted against the valuable 140 characters that make up a tweet. This allows for richer public conversations that are easier to follow on Twitter and ensures people can attach media to tweets without sacrificing the charact

PodcastsSep 18, 2016
What Is User Generated Content and Why Are Top Brands Doubling Down Now? [SSM004]

Sharing your brand’s story through user-generated content (UGC) is one of the best ways to build an authentic and engaging community on social media. It takes the old-school marketing approach of “brand to consumer” and turns it into a way for your audience to connect one-on-one with each other through shared content. Dom Garrett – market

BufferchatSep 15, 2016
The Future of Video Storytelling: A Bufferchat Recap

Jeremy Goldman stopped by #bufferchat this week to share his insights about the future of video storytelling. During the chat, our community discussed creative ways to tell stories through videos , the best tools to use for creating high-quality videos, their thoughts for what marketing videos will look like in 10 years, and much more! Read on to discover all of the amazing

PodcastsSep 15, 2016
Introducing Buffer’s new social media podcast: The Science of Social Media

The Science of Social Media is a podcast for marketers and brands interested in learning about new and exciting ways to implement social media marketing across a variety of platforms and industries. Join Buffer hosts Hailley, Brian, and Kevan each week as they interview some of the best marketers from brands and businesses that are leading the way in social media innovation and experimentation around the world. We promise to keep it fun, insightful, interesting, and most of all, actionable. The

PodcastsSep 15, 2016
How to Get Hired as a Social Media Manager (and Then Rock the Job Once You Have It) [SSM03]

What does it take to get hired as a social media manager? Perhaps you’re looking for a job in social (or perhaps you’re hiring for one). There are a ton of different factors that could go into a successful stint on ever-changing social media. Rather than get stuck, we’d love to help you move forward! We had the privilege of speaking with HubSpot VP of Marketing Meghan Keaney Anderson about the specific attributes she looks for when hiring social media managers, as well as how a highly successf

PodcastsSep 15, 2016
How the Very Best Content Curation Is Done on Social Media [SSM002]

What are some of the accounts you love to follow on social media? For us, Moz’s Rand Fishkin and his enjoyable, educational Twitter feed is right near the top. Rand shares all sorts of content on marketing, SEO, technology, and startups, and he does so with a fine eye toward curation. Content curation on social media is a great way to provide value to your audience and build your own brand. Rand has one of the strongest brands anywhere on social — 334,000 Twitter

PodcastsSep 15, 2016
NASA on Social Media: Inside the Strategies That Drive Social Media’s Most Info-packed, Beautiful Profiles [SSM001]

What is it like to be the social media manager for one of the world’s largest organizations? With more than 500 social media accounts to oversee, an audience in the tens of millions, and some of the most engaging content in the world to choose from, John Yembrick , Social Media Manager at NASA, has one of the most challenging and rewarding jobs in marketing. We had the honor of speaking to John about his unique appro

ReportsSep 15, 2016
Buffer in August: Cashflow Positive, Buffercelerator Results and Highest MRR of 2016

* Last month’s report * All Investor reports * All Buffer reports In August, we had our best MRR numbers of 2016 and wrapped up our first “Buffercelerator” project. Here are the highlights: MRR: $947.7k ARR: $11.4m MoM: 4.7% from July Note: We adjusted our calculation of MRR as we discovered we were overreporting our MRR by around $20k, which was due to the portion of MRR coming from Apple in-app subscriptions. We’ve now corrected this, and so if you were to compare our revenue growth to l

OpenSep 14, 2016
Working From Home with Kids: 21 Tips From Our Remote Team

It’s perhaps a daily occurrence for a cat, dog, child or significant other to appear in a meeting between Buffer team members. And we’re okay with that. More than okay. We love these moments and we encourage them. Here is my son, Anthony’s, appearance at his first Buffer all-hands meeting when he was three months old (we’re towards the top left): As a fully distributed team, many of us work from home. For the parents of Buffer, this allows for the opportunity to work from home with their kids

Using Values and Philosophies as a Guide: How Hiring has Evolved at Buffer

Hi there! This is an out of date post that we’ve kept around for transparency purposes. Go here to view the latest version of this post. We’ve shared a bit in the past about what we believe creates a great fit at Buffer , but the hiring process is so much more than these factors alone. How do you create a positive experience for all candidates, regardless of the outcome? How do you avoid bias and view all candidate

ResourcesSep 13, 2016
How to Create a YouTube Channel to Make the Most of YouTube’s Billion-User Network

YouTube, the Google-owned video network, boasts over a billion users — almost one-third of all people on the Internet — and every day people watch hundreds of millions of hours on YouTube and generate billions of views. On mobile alone, YouTube reaches more 18-34 and 18-49 year-olds than any cable network in the U.S. What’s amazing, though, is that only 9% of small businesses [http://www.emark

Leaning Into our Strengths: The Editor/Operator Experiment

Hi there! This is an older post that we’ve kept around for transparency but that means that sometimes the information is no longer accurate. Head to our homepage to view our most recent posts. What combination of strengths help a team thrive? We’ve written before about the “bias toward action” mindset that we believe creates a great fit on the Buffer team, and we’re always experimenting, evolving and fine-tuning the way

BufferchatSep 8, 2016
Learning How to Learn: A Bufferchat Recap

This week in #bufferchat, we discussed the “how” behind learning; in essence, we talked about learning how to learn! In the conversation we shared techniques for retaining information, discussed how our learning styles might change over time, and much more. Read on to discover some insightful tidbits from the chat! Catch our weekly Twitter chat , #bufferchat, at TWO times every Wednesday for valuable industry i

Guides & CoursesSep 8, 2016
How to Curate Content: The Secret Sauce to Getting Noticed, Becoming an Influencer, and Having Fun Online

How great is the Internet! One of the most impactful, viral, influential services you can perform online is to read stuff and tell people what you like. It’s true! If you’re looking for a competitive edge, a way to establish your authority, a way to get more followers, one of the best, proven paths to online success is content curation. It’s both as simple and as difficult as finding great content and sharing it with your audience. The difficult part is that there is a lot that goes into a wo

ReportsSep 7, 2016
Virtual Team Building and Monthly Reports Launch

Buffer People Report August 2016 * Last month’s report * All People reports * All Buffer reports Key Stats Applicants 365 –49% Offers completed 0 Open blog posts published 15 +87.5% Team NPS score 54% –5.3% Hello from Buffer’s People team, which works to build,

ReportsSep 7, 2016
Learning from a System Outage, Our First Hackdays and Engineering Team News

Buffer Engineering Report August 2016 * Last month’s report * All Engineering reports * All Buffer reports Key stats Requests for buffer.com 68.3m Avg. response for buffer.com 220ms Requests for api.bufferapp.com 944m Avg. response for api.bufferapp.com 88.1 ms Bugs & Quality * 2 S1 (severity 1) bug reports – 2 closed 100% (In July: 9 S1 Bug reports – 6 closed 66%) * 24 S2 (severity 2) reports – 17 Closed 71% (In July: 38 S2 reports – 23 Closed 61%) Welcome to this

ReportsSep 7, 2016
Inside Buffer: Improving our Forecasting Model, Introducing eShares and More

Buffer People Ops Report August 2016 * Last month’s report * All People Ops reports * All Buffer reports Key Stats: Net Revenue $983.7k +12.4% MRR $941 ARR $11.2m +0.9% Expenses 9,450 +11.8% Expenses 9,450 +11.8% August has been a month of continuing good trends: increasing revenue and remaining cash flow positive. We’re also examining a lot of our internal vendors, too

ReportsSep 7, 2016
Customized Composer, Trial Experiments and Product Team Adjustments

Buffer Product Report August 2016 * Last month’s report * All Product reports * All Buffer reports Key stats in August Weekly active users (Awesome + Individual plans) 157,194 +1.3% Weekly active Buffer for Business users 4,451 0% Buffer for Business monthly recurring revenue $445,334 +4.7% B4B trial starts 9,450 +9.9% August has been a month of progress across the pr

ReportsSep 7, 2016
A New Buffer FAQ, Tone Syncs and the ‘Happiness Newspaper’

Buffer Happiness Report August 2016 * Last month’s report * All Happiness reports * All Buffer reports Key stats: Responses within 1 hour 47.85% -2.7% Customer satisfaction score 91 -2.1% Email conversations 8,478 -11.1% Twitter conversations 8,508 -11.1% Average Twitter response time 3.3 hours -19.5% Onboarding webinars 8 We’d be nowhere without our customers

ReportsSep 7, 2016
How Much Should Marketing be Responsible for the Happiness of Customers? (Our Answer: More Than You’d Think!)

Buffer Marketing Report August 2016 * Last month’s report * All marketing reports * All Buffer reports Key stats: Buffer signups 1,697 +33% Buffer for Business trials 266 -2% Social blog sessions 1,164,934 +14% Email subscribers 100,819 +1% NPS 57 -1% What are some of the metrics that guide the goals for your marketing team? Leads, signups, conversion rate, and traffic all seem to be popular ones. Some folks might be interested in social media reach or email subscri

ReportsSep 7, 2016
Respond at 6 Months In: New Website, Moving Forward on Prototyping

Respond Report August 2016 * Last month’s report * All Respond reports * All Buffer reports Key Metrics MoM Revenue +4% Customer Churn Steady Replies sent via Respond 45,000 Six months ago Respond launched… It’s incredible just how fast time moves when building a startup. Massive highs and lows all in the course of a single week. In fact, I’ve heard some team

Instagram Zoom: How to Get the Most From Instagram’s New Feature (Plus Inspiration From 10 Awesome Brands)

Over the past six months, Instagram has released some exciting updates, from a new logo to longer videos and even a new way to share everyday moments with Instagram Stories . Recently, Instagram announced another interesting (and long-awaited) feature: the ability to zoom in on photos and videos. Instagram users can now pinch photos and videos to zoom in and take a closer look. This

BufferchatSep 1, 2016
Getting to Inbox Zero: A Bufferchat Recap

This week on #bufferchat, we discussed tips for getting to inbox zero with our guest, Scott Greenstone ! Our community talked about what “inbox zero” meant to them, shared advice for email productivity, and much more. Read on to find out all of the great tips and tricks that were shared during the chat! Catch our weekly Twitter chat , #bufferchat, at TWO times every Wednesday