Publications Open Staying on Top of Alerts with Respond: Slack Integration, Inbox Filters Feb 14, 2017 2 min read Reports Respond Report January 2017 Last month’s report All Respond reports All Buffer reports MoM:+9% Paying customers90 (+3%) Bugs fixed34+ It’ Tyler Wanlass, Team Buffer
Publications Open Buffer Reply’s 2017 Roadmap, Plus Facebook Comments are Here! Jan 13, 2017 3 min read Reports Buffer Reply Report December 2016 Last month’s report All Buffer Reply reports All Buffer reports MoM:+25% Paying customers87 (+8% Tyler Wanlass, Team Buffer
Publications Open Working Smarter: Automations Now Available in Respond Dec 7, 2016 3 min read Reports Respond Report November 2016 Last month’s report All Respond reports All Buffer reports MoM:+25% (+1,350%) Paying customers80 (+1.2%) Bugs fixed100+ Tyler Wanlass, Team Buffer
Publications Open Introducing Respond 2! Plus Our Transparent Roadmap Nov 8, 2016 4 min read Reports Respond Report October 2016 Last month’s report All Respond reports All Buffer reports Businesses using Respond have helped:nearly 500,000 customers Tyler Wanlass, Team Buffer
Publications Open Introducing Respond’s Customer Service Academy: Bite Sized Lessons For Better Customer Support Oct 6, 2016 3 min read Reports Respond Report September 2016 Last month’s report All Respond reports All Buffer reports Key MetricsCustomers crushing their support queue in < 2 hours82% Tyler Wanlass, Team Buffer
Publications Open Respond at 6 Months In: New Website, Moving Forward on Prototyping Sep 7, 2016 2 min read Reports Respond Report August 2016 Last month’s report All Respond reports All Buffer reports Key MetricsMoM Revenue+4% Customer ChurnSteady Replies sent via Tyler Wanlass, Team Buffer
Publications Open Respond’s New Vision, Prototype and Product Process Aug 4, 2016 3 min read Reports See all Buffer reports → Respond Report July 2016 We’re excited to share the latest news from our startup-within-a-startup, Respond. Buffer acquired Respondly in late Tyler Wanlass, Team Buffer
