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See all of your comments, stay on top of important interactions, and turn followers into fans using Buffer.
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miajwl experienced 269% Increase in engagement on instagram
midmod.mood experienced 115k Grew following on instagram
Ana Inés Surrutia experienced 12% Increase in engagement on linkedin
Paul Delabaume experienced 2,000 New followers in two months on linkedin
Folson Group experienced 4x Increase in traffic on x
AnglDavd experienced 10% Monthly growth in followers on x
Mandhir Bhatia experienced 15% Increase in followers on linkedin
Matt Reiners experienced 50% Increase in impressions on linkedin
thegingermanrestaurant experienced 400% Increase in followers on instagram
niniefy experienced 999% Increase in engagement on pinterest
rhimagery experienced 40% New leads on instagram
onlinemarketinges experienced 200,000 New followers on tiktok
authorbetseyk experienced 100 New followers a day on instagram
Akshar Group Technologies experienced 20 hrs Saved a day on linkedin
Andre Obradovic experienced 35% Increase in engagement on linkedin
Majestyk experienced 200% Increase in following on linkedin
Anna C Mallon experienced 386x Boost in engagement rate on linkedin
CERN experienced 2.5 million Followers on x
djmagofficial experienced 1.4 million Followers on instagram
Crocs experienced 7.6 million Followers on facebook
Imgur experienced 527k Followers on instagram
Reply to comments from your desktop
View your unanswered comments in one simple dashboard. Buffer will highlight the most important ones for you.
The familiar grid view allows you to see which posts have unanswered comments and quickly jump from post to post.
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Compared to what we were using before, the notifications are more accurate and it’s so much easier to interact and comment back.
Bryanna-Nicole EvansSocial Media ManaegerSmart alerts using machine learning let you know at a glance if a post has questions, negative sentiment, or comments about a purchase.
There’s only so much time in the day for social media marketing. Keyboard hotkeys and smart emojis help you quickly interact with more fans, without having to pick up your phone.
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Buffer has made sharing our story and building our brand on social media so much easier.
On social, we need to be fast, efficient, and intentional. Buffer allows us to be exactly that.
For a marketing team with a lot on our plates, Buffer is a crucial tool in our brand-building efforts.
Buffer makes it easy for us to monitor all of our engagement and strengthen the connection with our audience.
Buffer saves us, literally, hours and in turn helps us spread our message even further.
Build strong connections with your audience
Learn how to manage conversations, respond efficiently, and create a thriving online community.
We analyzed 10.2 million posts published to X and Threads in 2024, breaking down their engagement rates, trends, and strengths so you know where to focus your content strategy.
Instagram engagement goes beyond the simple metric of follower count – here are ten tips to keep your audience engaged with your content.
A deep dive from our data scientist has uncovered some fascinating patterns in Instagram reach and engagement — and how they’ve evolved over the years.
A social media engagement tool is a platform that allows small business owners, or social media managers, to reply to their social media comments, stay on top of important interactions, and turn followers into fans.
There are many benefits in using a social media engagement tool to reply to comments. Here are a few reasons why people prefer to use Buffer’s engagement tool:
Replying to comments on social media can seem like an overwhelming task, but it doesn’t have to be. Buffer’s Engage tool allows you to engage with your followers quickly and easily across Facebook Pages and Instagram business accounts.With a few clicks, you can reply or react with an emoji and make sure every comment is answered. Plus, with our sentiment and label features, you won’t miss an opportunity to connect with your customers. You can quickly see negative comments, questions, or comments about your orders — right from your dashboard!
By replying to comments on social media, you’re showing your followers (and customers) that you care, that you’re responsive, and that their feedback matters. All of this helps you build connections and can help you stand apart from other businesses who aren’t as responsive. Also, when followers know they can expect a reply from you, they’re more likely to comment on other posts, tag you in Stories, and share your brand with non-followers. All of this increases overall social media engagement and serves as word-of-mouth marketing.
If you don’t have a dedicated social media manager or team, replying to every comment, DM, and message can be tough. But, responding in a timely manner is important, especially on platforms like Instagram where Stories expire in 24 hours. Using our Engage tool will make it easy to see and respond to all of your comments quickly, without jumping from platform to platform.
With Buffer’s Engage tool, you can reply to comments quickly and easily across Facebook Pages and Instagram business accounts.
Our Engage tool is available on all paid plans and you can try it for free on our 14-day free trial. No credit card required and you can cancel at any time.