Kevan Lee
Former VP of Marketing @ Buffer
A collection of 267 posts by Kevan Lee - Page 11
Change is coming to your Twitter profile. Big, beautiful change. Twitter is currently rolling out a profile redesign to all users, a redesign that puts an even greater emphasis on the great Twitter content that you share and one that provides some bonus opportunities to make a branding splash. Visual content will get a big boost. Top tweets will get a bump. And we’ll all be scrambling to find out what works best on this extreme makeover of our Twitter homes. While you wait your turn to find yo
A good tweet peaks at 18 minutes . An evergreen blog post lasts for years. It’s crazy to see the disparity between two pieces of content that we all create on a regular basis. It’s a little reassuring, too, that some things we make online have a chance to endure. Having this long-lasting content on your blog and in your archives is a boon to traffic, social
Nowadays, when I endeavor to check my Facebook statistics, I do so with the window open, birds singing, a pint of ice cream at my desk, and party jams playing on my jambox. I must balance the bad news with some good. Checking Facebook statistics has been bad news for a lot of us lately as we wrestle with declining numbers and shrinking reach. As the Facebook algorithm continues to change and adapt, we continue looking for answers. Why can’t we reach more fans with our updates? What kind of con
Among the many ways to stand out on social media—killer content, amazing visuals, specific formatting, and more—one that often gets overlooked is voice. We don’t want brands talking at us as if we are dollar signs. We want authentic communication. Finding a voice for your social media marketing can be difficult because the concept is somewhat unlike other optimization strategies online. Voice is not a statistic you can track or a design element you can tweak. Voice goes deeper than that. Ins
Do you ever wonder how often you’re being A/B tested? The practice is so commonplace among websites and marketers these days that at any given point at any given website you could be part of a grand experiment in optimization. I often hope this is the case. I love the science and analysis behind improvements—both on the web and in the real world—so I find myself clicking a blue button and hoping my participation is making a website better. I love participating in A/B tests, and I love performi
Social media sharing doesn’t just happen at a desk. It happens in the car, on the train, during a holiday – anywhere and everywhere. At Buffer, our goal is to provide you with the easiest possible way to share to your social accounts – even on-the-go. That’s why today we’re ecstatic to show you a project that’s been five months in the making here at Buffer: the completely redesigned Buffer app for iOS 7. Complete details on all the app’s upgrades are below – or if you just can’t wait, download
March was an incredible month for the Buffer blog, not only in terms of traffic but also in terms of change—so much so that calling this update the Buffer Blog Report doesn’t seem to do the month justice. At the very least, we’d have to call it the Blogs Report (plural on blog; more on that below). Big changes were afoot in March: blog strategies, audits, goodbyes, and so much more. It’s exciting to share this all with you and see what you think. So without further ado … Quick summary of the B
Subway has this sandwich with Fritos on it. I know this because their commercials play constantly on my TV and computer such that I nearly have the ads memorized. Every time their commercial airs, Subway is flirting with the fine art of frequency. How often is too often to share with your audience? Social media marketers face the same dilemma. We want to connect with followers without driving them away. We aim for the perfect balance of sharing and listening. I end up guessing a lot, trying
From the moment you join the Buffer team, you are encouraged to read. In fact, the welcome email implores you to read early and often, and you receive a Kindle Paperwhite and free Kindle books just to make sure there are no obstacles to reading as much as you want. (Sound like something that might interest you? We’re hiring! ) And once you are part of the team, you continue to see the deep impact that reading has on the goals and improvements of all of us. When we s
Buffer runs seven days at a time. Many of our improvements, metrics, experiments, and tasks fit into one-week slices, which helps us to move quickly on new ideas and to revisit our results right away. Instead of it being early April around here, it’s just Week 14. This weekly perspective has some big advantages across all our departments, including marketing. Reviewing and improving our marketing metrics week over week, for the blog and our social media accounts, lets us quickly experiment, tes
We analyzed over 10 million posts sent via Buffer, looking for a common theme among the most shared content. Our findings surprised us as much as they might surprise you. The clear winner: pandas. Panda content—photos, GIFs, and stories—made up nearly 18 percent of the top 500 posts sent through Buffer. These posts received an average of three times more clicks and 10 times more retweets than content without pandas, and the gap between panda content and the next-highest viral ingredient, monkey
UPDATE: See a newer, updated version of this post with a brand-new infographic . Every so often when I’m tweeting or emailing, I’ll think: Should I really be writing so much? I tend to get carried away. And for the times that I do, it sure would be nice to know if all this extra typing is hurting or helping my cause. I want to stand out on social media [https://buffer.com/library/the-complete-guide-to-social-media-formatting-make-your-co
The word “audit” deserves more love than it gets. When I hear the word, my mind goes straight to tax season and the manila envelope crammed with receipts and forms that I keep stashed away in the closet. Audits seem to equal anxiety, which is too bad – because not all audits are created equal. A tune-up at the garage is essentially an audit for your car, a check-up at the doctor is an audit of your health. You can learn a lot from regular reviews like these.The same holds true for an audit of
We at the Buffer blog can vouch for LinkedIn’s growth as our blog has experienced a swell in LinkedIn referral traffic over the past year, up 4,000 percent from last year at this time. Part of that has to do with our emphasis on updates and sharing at LinkedIn, another part has to do with the popularity of LinkedIn contributing a larger audience and more eyes to our content. Together, these factors have made LinkedIn a great source of visitors for our blog, and I’d imagine you might see a simila
There is no one way to create viral content. So many different variables go into a viral post—timing, emotion, engagement, and so many others that you cannot control. There is no viral blueprint. The greatest chance we have to understand viral content is to study the posts and places that do it best, figure out what worked for them, and try it for ourselves. Thanks to some incredible work by the team at Ripenn, we have access to headline analysis from four of the top viral sites on the web—w
What does your ideal day look like? Would you believe there’s a scientifically correct answer to the question ? Research into the human body—its hormone allotment , its rhythms , and its tendencies [https://buffer.com/resources/5
Of the many email statistics that blow my mind, I think this one wows me the most: Email reaches three times more people than Twitter and Facebook combined. That’s a lot of people! (3.6 billion or so.) Clearly email marketing deserves your time and attention. And like any aspect of marketing, there can be a learning curve to discover the ins and outs and best practices. Hopefully these answers to ten of the most common and important email questions can make the learning curve a little less st
Seeing your name in the phone book used to be the ultimate, I remember it clearly. As a boy, I dreamed of the day when I would have the independence, stability, maturity, and home phone to be listed on page “L” alongside my fellow human adults. I’d crack open the new Yellow Pages, thumb through the Lees, and lo and behold, there I’d be. A celebrity. My Yellow Pages dream has vanished. Now it’s all about Google. I want my face on a Google search results page. The ticket to my desired Internet
The cutthroat inbox of your standard consumer roils with marketing messages, competitive subject lines, and scores of attention-seeking emails. With over 144 billion emails sent each and every day, email marketing remains one of the elite channels for business communication. So how does the signal separate itself from the noise? To be sure, finding the key to a stand-out message is critical to your bottom line—whether that bottom line is cold, hard cash or community engagement or anything in be
What governs the way you write? Consistency in style, tone, grammar, and punctuation is essential to an enjoyable blog experience. Successfully done, these elements go unnoticed by readers who are too busy consuming the easy, breezy content. That’s the way it should be. Style guides create uniform content and allow that content to shine. Invisibility is the hallmark of a well-used style guide. You may not even notice the hundreds of subtle decisions that make browsing a blog seamless, but know
How would you like to be able to recall the name of a client or associate you just met? How would you like to go to the bank and not fumble for your account number every stinking time? Everyday scenarios like these are classic examples of our need for memorization. The function of memory has so many more applications, too—public speaking, schoolwork, studying, research, the list goes on and on. Memorizing is a key function in so many areas. Imagine if we could be better at it. Would you belie
Understanding the psychology behind the way we tick might help us to tick even better. Many studies and much research has been invested into the how and why behind our everyday actions and interactions. The results are revealing. If you are looking for a way to supercharge your personal development, understanding the psychology behind our actions is an essential first step. Fortunately, knowing is half the battle. When you realize all the many ways in which our minds create perceptions, weigh
It is Thursday afternoon. Hump day. You are being humped. The one thing you wished to accomplish today remains unaccomplished, sitting there as a painful reminder of your failure, goading you to check Tumblr just one more time. You lack motivation, clearly. This is not a problem you would have with, say, video games. And there’s your answer! Turning repetitive tasks into games is the secret sauce to getting things done. You’re not alone in thinking so. Gamification, the collision of gaming cu
“Customers may forget what you said but they’ll never forget how you made them feel.” ~ Anon Welcome to the first Happiness Report of 2013! Each month we share how we are managing support here at Buffer, as well as take a look at how happy people are when using our product. We walk through what worked well, what perhaps didn’t work so well, as well as mention new things we’re trying as we push to improve how we deliver support and happiness. A look at our numbers in January Digging straight