Nicole Miller
Director of People @ Buffer
A collection of 83 posts by Nicole Miller - Page 3
We’ve been excited recently to learn more and more about the best way to approach Pinterest marketing. And we’ve been inspired by tons of great Pinners who have shared their learnings already. Jeff Sieh is one whom we greatly admire for his Pinterest presence. A social media consultant and speaker, Jeff has built a strong community on Pinterest and shared his best Pinterest tips and strategies with us at #bufferchat. Highlights from the #bufferchat with Jeff Sieh are below, and you can catch t
Mackenzie Fogelson and her team at Mack Web strive to provide exceptional value to their clients and the social media marketing community–they created a comprehensive guide to building online communities and offer it free of charge. They’ve measured their success in the number of downloads—more than 8,000—and believe community is key to marketing success. Mackenzie and her team joined us for #bufferchat to share how to include community-building in your online marketing plans. Catch the full r
Marketer, speaker and author, Bryan Kramer, dropped by #bufferchat to talk about the art (and impact) of sharing. Catch the full recap here. How can social sharing impact your business and personal life? From Bryan: * There are 4 types of sharing. 1) H2M, M2M, H2M2H, and #H2H * 1) H2M = Human to Machine (we do this all the time with ATM’s) * H2M2H = Human to Machine to Human. We are doing this now by using tools to communicate to each other. * M2M – Machine to Machine – Watson Analytics
Our customers are the true heart of all we do here at Buffer — and we want to make sure the community knows it. We work on this in lots of ways—from striving for excellent customer support to hosting meetups to sending hand-written notes, swag and special gifts. From the very beginnings of Buffer, our founder and co-founder, Joel and Leo, sent hand-written thank-you cards and stickers to customers. They recognized the value of one-on-one relationships and how going an extra step can help show h
Oli Gardner from Unbounce stopped by #Bufferchat to share the essentials of conversion rate optimization. Catch the full recap here! And continue reading for the best tips, tools, and strategies from Oli and the Bufferchat community. What is conversion rate optimization? From Oli: * Technically speaking, CRO is about getting a higher percentage of people to complete the desired action on any given page. * CRO is the act of increasing the performance of your marketing by uncovering ways to
Hi there! This is an out of date post that we’ve kept around for transparency purposes. Go here to view the latest version of this post. Rodolphe Dutel, Buffer team member and founder of Remotive, recently joined us to discuss remote working. Rodolphe has spent many months traveling and working from all corners of the globe and has even sailed across the Atlantic Ocean. He brought many of his lessons learned, tools of the trade and general advice to #bufferchat! Catch all the great twee
Community expert Caty Kobe from FeverBee recently joined us at #Bufferchat to talk about community management. Caty—along with our amazing Bufferchat community—shared great advice, blog and book recommendations. Read on for the highlights, or catch the full recap here! What advice do you have for someone building an online community? From Caty: * If you’re building a brand community, please do your homework first! * Take the time to research your customers & target community members. Lear
Author and speaker Jeff Goins recently joined #bufferchat to share some awesome expert tips on building your online tribe. Read on for the highlights, or catch the full Storify recap here! What does it mean to build a tribe online? From Jeff: * Building an online tribe means finding your true fans, the people who will help your work spread. * Something I’ve learned about building a tribe is that it’s not who you know, it’s who you help. More great advice: * “Finding people with whom yo
Have you ever delivered a speech or considered public speaking as a way to network or build your business? Speaker, author and professor Dr. Emad Rahim joined us for a #bufferchat to share advice and resources on how public speaking can grow your personal or business platform. Read on for the highlights, or check out the full Storify recap here. What’s the best way to get started in speaking? From Emad: * Start small speaking at clubs, events, parties and classrooms. Speak where you are f
To kick off the first #Bufferchat of 2015, the Buffer team joined in as guests for a chat focused on goal setting and tracking tips and tools. With personal improvement as one of our 10 company values, it is a topic near and dear to our hearts. Check out the full Storify recap here. What are your goals for 2015? * Sunil: “Personal goal for 2015: Would love to bring back meditation as a habit again. Last year was on and off for me. Also hoping to eat healthier, w/ more protein and reducing t
If you’ve ever suffered from writer’s block, procrastinated when you supposed to be writing, or criticized your writing too harshly, this post is for you! Blogger and app developer John Saddington of @DeskPM recently joined us for Bufferchat to discuss writing tools, habits books and more. Catch the full Bufferchat recap on Storify here! What writing tools are essential to your routine? From John: * The first, I use a # of web tools. MediaTemple for hosting a lot of my personal blogs. And
Social media expert Rebekah Radice joined us for Bufferchat to look back at social media trends in 2014 and look ahead for the best tips for your 2015 strategy. Check out the full Storify recap here! Why is a social media strategy important? From Rebekah: * A social media strategy allows you to be intentional and strategic, giving you focus and purpose. * Strategy m
Templates and tools can help you work smarter and save you time and help your efforts go further. Buffer’s Kevan Lee shared his best tools, tips and tricks for his blogging and social media strategy at our weekly Twitter chat, #Bufferchat. Check out the curated Storify recap here! What tools or apps do you use on a daily basis? From Kevan: * Buffer to create and schedule social media posts. WordPress and Canva to create blogposts. * I’m always keen to try new things! SpruceApp has been a
Integrating your visual strategy and social media strategy is more important than ever for marketers. To give some essential design advice to social media marketers, Dustin W. Stout stopped by #bufferchat. Check out the full Storify curation of the chat here! Why should marketers know basic design principles? From Dustin: * “The same reason they to know basic fashion principles. If you look a mess you’ll be perceived as such.” * “People want to share things that make them look good. Why w
With a distributed team of 26 (and growing!) and 1.5 million amazing customers across the globe, a vast majority of our interactions are online and through a variety of apps and tools to keep connected. In addition to all these amazing ways to connect online, we’ve hosted several Buffer meetups. For the same reason our team bounds off for international working retreats every five months, we have found in-real-life meetups with our fantastic community members to be invaluable. Meetups (or if or
Content marketing is a topic we’re quite eager to learn about here on the Buffer blog, and it seems to be one our community is excited about as well. We invited the team at Atomic Reach to share their insight in our weekly Twitter chat. The Atomic Reach team shared some amazingly useful tips on how to craft the most engaging content for your social efforts—plus dozens of their favorite content marketing blogs to bookmark! Click here to see the full Storify recap. Read below Atomic Reach’s tip
How do you define workplace culture? And how do you keep your company culture growing in the right direction? Buffer’s very own Chief Technology Officer, Sunil, and Chief Happiness Officer, Carolyn, stopped by #Bufferchat recently to discuss these very big questions focusing on workplace culture. Here are some of the highlights. Catch the full Storify recap here. How do you define “workplace culture?” From Sunil: * “Tough one, it means different things. For me, it’s the *how* to go about
Speaker, podcaster and career coach DJ Waldow recently joined us for #bufferchat to discuss living your passion. See the full Storify recap here. What does it mean to live your passion? From DJ: * “Living your passion: Do What You Love | Love What You Do – This@ugmonk t says it all: http://instagram.com/p/rKOeUPx8k5/“ * “If you are LIVING YOUR PASSION (or know someone who is) I’d love to have you on my podcast http://socialbutterflyguy.com/passion “ Other great insights: * “Living you
Author Ann Handley joined #Bufferchat to discuss ways to take your writing to the next level. Check out her latest book, “Everybody Writes” for great advice on writing and content marketing. Check out the full recap on Storify here! Is writing a habit or an art? From Ann: * “Writing is habit before an art. It’s hard to create something that’s artful without first building the muscle.” * ” ‘As the martial arts: A black belt means you’ve mastered the basics and are ready to master the art.’
Author of Hooked: Building-Habit Forming Products, Nir Eyal, stopped by Bufferchat to discuss how the Hook framework applied to marketing and social media. For the full Storify summary of the Twitter chat, click here. Keep up with the latest news and upcoming #Bufferchat by joining our Google+ Community. What are the components of the Hook model? From Nir: * “A “hook” has 4 parts: trigger, action, reward and investment” * “…through successive cycles through these hooks, users form habits
CEO of Small Biz Trends, Anita Campbell, joined us for Bufferchat to discuss small businesses and social media. Check out the full recap on Storify here. And keep up on the latest about Bufferchat by going to our Google+ Community. What are some of the biggest challenges trending in small business? From Anita: * “Money is perennial issue for #smallbiz. We bootstrapped all the way — that’s the slow way!” * “Another issue: Need for owners and staff to be more technical. You now have to know
Erik Fisher, an author, podcaster and community manager at Social Media Examiner, stopped by #bufferchat to discuss Facebook marketing tips and engagement! Check out the full Storify recap here! What role does Facebook play in your community strategy? From Erik: * “ Most likely your largest group of followers on one social network: Facebook. You can’t ignore it even if you’re frustrated.” * “ Don’t JUST post great content on Facebook, engage with those who like, share and comment
On September 10th, with all of the Buffer team members gathered in New York for our working retreat, the team of Happiness Heroes joined forces to lead a #bufferchat discussion on customer service (and cute animal gifs). Connect with the dynamic individuals offering support and smiles to Buffer’s community every day: (in order of photo, left to right) Dave , Colin (the Happiness Engineer), Adam , Nic
In February, my husband and I jumped head-first into urban farming — starting our summer garden from seeds. It then developed into an even larger endeavor when we added 13 chicks into our home. And then four ducks. And then three more chickens… The past several months have been a blur between brooding chicks, building coops, free-ranging, fixing fencing, gardening and finding eggs. As I look back upon these summer months, several distinct themes come to mind — and boy, do they ripple beyond ou