COVID-19 Communications

A collection of posts on COVID-19 Communications

OpenApr 13, 2020
Business as Abnormal: Every Message We’ve Shared With Our Team (So Far) During COVID-19

No one knows how to work during a pandemic, and we’re all grappling through it together. So in the spirit of sharing, here are all of the internal messages we’ve shared with our team and shareholders during this time.

OpenApr 10, 2020
Retreat Postponed by COVID-19: Message #1

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: March 4, 2020 * Posted by: Courtney Seiter, Director of People * Title: We are postponing our planned June retreat in Athens We are postponing our planned June retreat in Athens Hi team; I have some tough news to share: In light of the COVID-19 situation developing across the world and out of an abundance of cautio

OpenApr 10, 2020
COVID-19 Customer Assistance Program: Message #6

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: April 3, 2020 * Posted by: Joel Gascoigne, Buffer Founder and CEO * Title: Launching the COVID-19 Customer Assistance Program Launching the COVID-19 Customer Assistance Program Hey team, I’m glad to be sharing an update with you on how we’re planning to continue and expand the ways we’re helping customers get throu

OpenApr 10, 2020
CEO Note on COVID-19: Message #4

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: March 26, 2020 * Posted by: Joel Gascoigne, Founder and CEO * Title: An assortment of thoughts on our approach during COVID-19 An assortment of thoughts on our approach during COVID-19 Hi team, As we come towards the end of another week in this pandemic, and many more places implement stay at home orders, I want t

COVID-19 Economic Impact: Message #3

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: March 18, 2020 * Posted by: Caryn Hubbard, Director of Finance * Title: How we’re positioned to handle this new economic climate How we’re positioned to handle this new economic climate Hi team, The last couple of weeks have been atypical and unprecedented, unfolding in ways none of us could have imagined. Public

Sick Leave Under COVID-19: Message #5

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: March 30, 2020 * Posted by: Courtney Seiter, Director of People * Title: A note on COVID-19 sick time and time off A note on COVID-19 sick time and time off Hi team; the People and Finance teams wanted to share a special note with you about time off during the COVID-19 pandemic. First, Buffer’s Flexible Time Off P

Buffer Shareholder Update: COVID-19 Impact and Approach

Ever since the world got turned upside down by COVID-19, it’s been “business as unusual” for everyone – Buffer included. I sent this update out to Buffer’s investors one week ago. I hesitated on whether to share it more widely, as I know a lot of companies have been impacted more severely in these times. That said, I believe it makes sense to lean into our company value of transparency, since there may be some companies this could help, and it shows Buffer customers that we will be around beyon

Team Guidelines Under COVID-19: Message #2

This team communication regarding COVID-19 is part of our COVID-19 Response Series. You can see all the messages in the series here . * Shared: March 12, 2020 * Posted by: Courtney Seiter, Director of People * Title: Buffer Guidelines for 2019 Coronavirus (COVID-19) * Note: We’re grateful to Human Made for sharing their guidelines openly via their handbook ! Some of this language was borrowed from their