The Delightfully Short Guide to Social Media ROI
Step-by-step instructions on how to calculate social media ROI for your marketing.
ROI (return on investment) is a financial metric that calculates the amount of return on an investment; it measures whether your investment is profitable.
ROI stands for “return on investment,” and it’s a financial metric to calculate the amount of return on your investment; it essentially measures whether your investment is profitable and efficient.
If your ROI is more than 0%, your investments are profitable and making your business money, but if it’s below 0%, then you should consider finding new strategies that provide more value than what they cost.
Social media ROI (return on investment) is what you get back in terms of revenue from all the time, effort, expenses, and resources you commit to your social media marketing campaigns.
In social media marketing, ROI tends to be an elusive metric since revenue can be difficult to measure directly from social. Often times, ROI includes a return in clicks, engagement, or new followers based on the time and resources devoted to a social network.
Ex. It costs $5,000 a year to maintain your website (domain, hosting, copywriting, design fees, etc.), but is generates $20,000/year in revenue. Based on this example your ROI would be 400% ($20,000 divided by $5000).
Tracking social media ROI is essential to help you measure the effectiveness of your social media campaigns and strategy. It helps you answer questions like:
By answering these questions, you’ll identify which strategies and campaigns are working for you (and which ones aren’t), so that you can allocate your resources more effectively moving forward and yield better business results.
Let's say a jewelry brand runs an Instagram sponsored campaign to promote the launch of a new pair of earrings. They spend $2,000, which resulted in 20 new earring orders, with an average order value of $120. Overall, the campaign brought in $2,400 in revenue.
To calculate the social media ROI, we use the following formula: (Return - Investment) / Investment x 100
Using this formula, we can calculate the ROI for this social campaign as follows:
ROI = ($2,400 - $2,000) / $2,000 x 100 = 20%
Based on this calculation, the social media ROI for this Instagram campaign is 20%, which means that the revenue generated from the campaign is 20% higher than the amount invested. Ultimately, the jewelry brand made a smart and profitable investment that yielded a positive return on investment.
ROI can be calculated with this formula: ROI = (return – investment) / investment
This straightforward formula has just two parts: return and investment. And the result is expressed as a percentage or a ratio. Here’s how to figure out each of the two values on social media:
A 30% ROI means that the revenue generated from a specific social media campaign or activity is 30% higher than the amount you invested. In other words, for every $1 you invested, you generates $0.30 in profit.
Ultimately, that means you made a smart and profitable investment that yielded a positive return on investment.
A good ROI is any percentage or ratio result that is above 0. If your ROI is more than 0%, your investments are profitable and making your business money. However, if your ROI is below 0%, then that means that you are spending more money than you are making and should consider finding new strategies that provide more value.
Step-by-step instructions on how to calculate social media ROI for your marketing.
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