I'm happy to share that Caryn Hubbard was recently promoted to Buffer's VP of Finance. 🎉
Caryn has been on the Buffer team for over five years now and has made huge contributions in her time on the team, both as the leader of our Finance team and as a member of our Executive team. She was instrumental in our $3.3M buy back of VC investors, in helping us navigate the turbulence of the financial impact of the pandemic, as well as in launching Buffer's annual charitable donations. She has also piloted several projects that advanced Buffer's transparency around compensation, including multiple versions of our salary formula.
Beyond the Finance team, Caryn has overseen Buffer's legal and compliance focus through industry changes and Buffer's expansion. She continues to be a strong leader for the financial team and most recently has been working on our approach to liquidity and equity.
I'm so grateful for everything that Caryn does for Buffer and our team. Buffer's financial future is more secure, and we have a more sustainable business as a result of Caryn's hard work. She is a trusted and calming presence who is relied on to provide regular thoughtful updates on Buffer's finances to our team and investors. You can see the most recent report here.
Try Buffer for free
140,000+ small businesses like yours use Buffer to build their brand on social media every monthGet started now
How can we keep creating a unique customer support experience even as we get an increasing number of messages from customers? This is a question that is always on my mind. Delivering exceptional customer support has always been at the core of Buffer’s mission. Over the years, we've taken pride in our unwavering commitment to customer satisfaction and our dedicated support team's ability to go the extra mile. What we have found is that as your volume and team size scale, it can be trickier to
When I tell people how long I’ve been at Buffer — eight years today — people generally have a lot of questions. But one of the most common is, “Why have you stayed so long?” Eight years is an unusually long time to be at one company in tech. It’s also an unusually long time among most of my friend group except those who work in more traditional jobs, say in teaching or in government. So why have I stayed? My short answer is usually the same — it’s the people and the product. I truly enjoy wor
Buffer has been in business for 13 years now, and we’ve had transparent salaries for 10 of those. This means that for over a decade, all Buffer salaries have been publicly viewable, and we’ve shared our approach to salaries and the formula we based them upon openly. We’ve maintained transparent salaries through significant market (and world) changes and through ups and downs in our performance as a business. I’m proud of the fact that we never took away that transparency, internally or external