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Lexi Kent-Monning

Lexi Kent-Monning

Lexi Kent-Monning is a Customer Advocate at Buffer. A native Californian, she now lives in Brooklyn, NY.

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The Document of All Documents: How Our Customer Advocacy Team Works With Information Overwhelm

We’re firmly in the Information Age, which means we can have 25 synonyms for a word within seconds and get a boatload of facts about anything else we can think of with the tap of a touchscreen. But along with being able to access all of it comes the challenge of organizing, finessing, and presenting it. Composing a new marketing email for your small business, drafting slides for a presentation to your grad students, and drafting an iconic Twitter thread? You’ve got an ocean of info that you’ve g