Jay Baer

A collection of posts by Jay Baer

The 6 Step Playbook for Handling Social Media Complaints

The 6 Step Playbook for Handling Social Media Complaints

Mar 2, 2016 12 min read Customer Service

Dealing with complainers and haters in social media can, of course, be tricky. What you need is a framework for how to do it right.

Jay Baer, Team Buffer

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