Amar Zagorica
A collection of posts by Amar Zagorica
A collection of 1 post
Customer ServiceFeb 6, 2013
5 Customer Experience Metrics Every Successful Company TracksThis is a guest post by Amar Zagorica from Helpjuice, makers of awesome knowledge base software. More about Amar at the bottom of the post. We respond to 93% of our customer support emails within 5 minutes! Caught your attention, right? That’s one of the beautiful things about knowing and promoting your company’s metrics, they grab attention and draw customers to you. One of the best ways to accelerate your support and provide an exceptional customer experience is to understand what your cust
