Thomas Dunn

Thomas Dunn

A collection of 2 posts

The 4 Customer Development Questions I Use To Make Buffer Better

We’re always working to make Buffer better—whether it’s through big new features like Buffer for Video or smaller changes to existing features. Our customer development process is so important no matter the size of the change. In this post, I would love to share an improvement that we made to the Feeds feature in Buffer and how it happened based directly on feedback from you, our awesome customers. Digging into our Feeds feature We recently made an exciting move towards more structure at Buf

Self-ImprovementMay 13, 2015
My Dale Carnegie Experiments: Putting ‘How to Win Friends’ Into Action

Like millions before me I read How to Win Friends and Influence People and was blown away by the power of this book. I can’t believe that I hadn’t read it until recently and feel like I have wasted some precious opportunities to optimize certain situations in life. Some of the stories in the book were so incredible that they seemed almost too good to be true.  I finished the book with two questions: * Will this work for me