How We Plan Retreats, After Hosting 14 over 12+ Years (+ Get Our Retreat Planning Playbook!)
We've been hosting Retreats at Buffer for 12+ years. In this article, we've detailed everything we've learned from 14 Retreats.
Open metrics
A transparent company since 2010
Since 2013, we’ve been open with Buffer’s finances and our team’s salaries, among many other metrics. We share openly because we believe in the power of transparency to build trust, hold us accountable to a high standard, and push our industry forward.
This is a dashboard for anyone to see how we’re building Buffer.
- MAUMonthly Active Users
- 194,011
- MRRMonthly Recurring Revenue
- $1.9M
- ARPUAverage Revenue Per User
- $27.6
- ARRAnnual Recurring Revenue
- $22.9M
- CEO Salary
- $301,860
- Average Salary
- $162,517
Random employee salaries
KateMarketing UX Designer- $119,433
IsmailProduct Designer- $150,162
MartínSoftware Engineer- $163,372
KirstiContent Writer- $144,540
PeterPlatform Engineer- $174,600
Daniel SCustomer Advocate- $110,919
2010
2011
AugustBuffer was accepted into AngelPad startup accelerator, with initial $120,000 investment
DecemberBuffer raised a small seed round of $330,000, to bring total funding to $450,000
Read more about Buffer in december 20112012
JanuaryOur founders had visa troubles and started traveling while growing Buffer, the team grew to 7 people by August
Read more about Buffer in january 20122013
AugustBuffer’s first all-company retreat took place in Lake Tahoe
Read more about Buffer in august 20132014
2015
2016
JuneWe had a cash-flow crisis resulting in several financial changes at Buffer, including a round of lay offs
Read more about Buffer in june 20162018
2020
2021
2022
2023
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- First response within 2 hours in the last 90 days
- Customer satisfaction in the last 90 days
- Customer emails solved in the last quarter
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If you’ve followed Buffer for a while, then you know we have a few uncommon approaches to teammate benefits and compensation. The example I’ll dig into today is our “Dependent Grant,” which we launched in 2016. Our Dependent Grant is separate benefit, outside of salary, that we grant teammates who are taking care of and supporting family members. It’s an extra $3,000 USD per year per child, up to four dependents total. This has been one of our most unusual (and at times controversial) benefits