New!Check out Board viewCheck out the new Board viewOrganize and track your social content ideas with the new Board view.Learn more

Metrics

On this page, anyone can see Buffer’s open revenue metrics, customer metrics, and marketing metrics.

Revenue Metrics

    ARRAnnual Recurring Revenue
    $18.29M
    MRRMonthly Recurring Revenue
    $1.52M
    MRR MovementsMonthly Recurring Revenue Movements

    Customer Metrics

    • Paid Monthly Active Users (MAU)
    • Free Monthly Active Users (MAU)
    Customers
    56,104
    ARPUAverage Revenue Per User
    $27.16
    LTVCustomer Lifetime Value
    $517.33
    Customer ChurnCustomer Churn Rate
    5.42%
    MAUMonthly Active Users
    125,839

    Customer Support Metrics

    Customer Experience

    -

    First response within 2 hours in the last 90 days

    -

    Customer satisfaction in the last 90 days

    -

    Customer emails solved in the last quarter

    Marketing Metrics

    • Library
    • Resources
    Blog Visits
    Buffer.com Visits
    Signups
    Trial Starts

    See even more transparency from Buffer

    Go to Buffer’s Open Hub