Our team is kicking off 2017 with a bunch of great new improvements and updates just for you.

Let’s dig in :-)

Facebook Comments

After an extensive private beta we’re thrilled to be rolling out Facebook comments to customers. You can enable comments on any page already connected, or simply connect a new page to get started:

Facebook comments now in available

Pro Tip: You can even reply to comments on Facebook ads. Pretty sweet.

New Slack Integration

We’ve completely overhauled our Slack integration too. Your team can now stay in sync with notifications for Twitter and Facebook.

New Slack integration

Ninja Pro Tip: @mention team mates in Slack from a note like this: <@ivana>


We doubled down on reports this month. Facebook data is now deeply integrated into our Overview and Team reports. And of course you can export it all too.

Team reporting

We even rolled out one-click drill downs so you can answer questions like "which conversations were tagged for follow-up this week?". Set a date range and click on a tag. Voila:

Reporting drilldowns

Inbox Filters

Viewing only Twitter direct messages or just Facebook comments got a whole lot easier with our new inbox filters. Now you can prioritize your replies or simply find what you’re looking for faster:

Inbox filtering

Looking for more?

Check out our Transparent Product Roadmap to see what the team is working on (and what we’re shipping soon). Also be sure to check out our detailed release notes which are updated with each version we roll out.

Here’s to an awesome 2017 🙌